Our work is generally in-stock and will ship within three business days. However, please allow up to 15 business days for production of larger/multi-piece orders and lighting. 

All parts UL compliant. 
A UL certification/testing fee is an available add-on option. 

We accept returns for refund or store credit within 14 days of receipt of goods. Due to the made-to-order nature of our work, all sales are final on seconds, custom designed (including lighting) or custom glazed work, and sale items.

All pendants are non-returnable. Please measure and select a length carefully. If you have questions about dimensions and how to order please contact us. 

View all of our store policies here. Thank you!